The Ritz-Carlton Osaka, Osaka - Reviews, Room Options & Prices 2025

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About the Hotel

2-5-25 Umeda Kita-Ku, Osaka, Japan, 530-0001

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Skyview Superior Room Guest room 2 Twin or Single Beds

Max:

3 persons

43 m²

Bed options:

2 Single beds

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Superior Two Twin Guest room 2 Twin or Single Beds

Max:

3 persons

43 m²

Bed options:

2 Single beds

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Executive Suite Executive Suite 2 Twin or Single Beds

Max:

2 persons

76 m²

Bed options:

2 Single beds

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Getting around

A guide to all available transportation options

City Centre

Osaka 3.2 km

Airports

Itami (ITM) 16.0 km

Kobe (UKB) 37.1 km

Train

Osaka Station600 m

Underground

Nishi-Umeda400 m

Umeda Station800 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Internet

Internet access

Parking

JPY 2100 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Baby pushchair
Children's menu
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Heating
Terrace
Ironing facilities

Media

AM/FM alarm clock

Location

2-5-25 Umeda Kita-Ku, Osaka, Japan, 530-0001

Map view

2-5-25 Umeda Kita-Ku, Osaka, Japan, 530-0001

City landmarks

2 Chome-2-２２ Shinsaibashisuji

Shinsaibashi shopping

3.1 km

1 Chome-9 Dotonbori

Dotonbori

3.4 km

Event hall

Osaka Castle

3.3 km

Castle

Osaka Castle Park

3.3 km

Tower

Kuchu Teien Observatory

1.4 km

Theme Park

Universal Studios Japan

6.6 km

1-1-88 Oyodonaka Kitaku

Floating Garden Observatory

1.3 km

Shopping Area

Grand Front Osaka

930 m

Museum

The National Museum of Art

920 m

Museum

Osaka Science Museum

1.1 km

1-1 Fukushima

Fukuzawa Yukichi Birthplace Monument & Nakatsu-han Old Site

980 m

Pagoda

Taiyu-ji Temple

1.2 km

Mall

Lucua

680 m

Convention Centre

Osaka International Convention Center

1.4 km

15-2 Toganocho

Hokai-ji Temple

1.1 km

Park

Nakanoshima Park

2.1 km

Museum

Osaka Museum of Housing and Living

2.2 km

Shopping Area

E-ma

740 m

Osaka Loop Line

1.5 km

Giant wheel

Hep Five Ferris Wheel

1.0 km

Park

Utsubo Park

2.0 km

Mall

Hep Five

1.0 km

1-1 Ōfuka-chō

Yodobashi Umeda

970 m

2 Chome-1-7 Ogimachi

Kids Plaza Osaka

2.0 km

1-6-20 Dojima

Dojima Avanza Entrance Porch

820 m

Sakaro no Matsu Monument

850 m

6-2-18 Nakatsu

Namban Culture Center

1.7 km

1-16-9 Edobori

Konko Church of Tamamizu

1.4 km

Nearby

Shopping Area

Herbis Plaza Ent

280 m

1-3 Umeda Kita-ku JR Kitashinchi Station

Kitanosaurus

590 m

Restaurants

Splendido

20 m

1-5-6 Sonezaki Shinchi

La Baie

10 m

2-5-25 Umeda

The Bar

10 m

5-12-9 Fukushima

Flanders Tale

230 m

2-5-25 Umeda

Mode di Ponte Vecchio

60 m

Umeda

Zenen Herbis Plaza

170 m

2-5-25 Umeda

Kagayahabisupuraza

20 m

2-5-25 Umeda

Ristorante Le Midi Hiramatsu

290 m

2-2-22 Umeda

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

9.2

Location

9.0

Service

9.6

Dining

8.0

Jennifer

United Kingdom, February 2025

6.8/10

My stay at The Ritz-Carlton Osaka was good, with perfect service and spacious rooms that offered stunning views of the city. However, the pool area felt a bit outdated compared to what I expected from a five-star hotel.

Rooms

9.0

My corner room was spacious, nicely appointed, and offered a lovely city view. Though the bed was a bit firm for my preferences.

Service

10.0

The staff went above and beyond to accommodate my needs, making me feel truly valued throughout my stay. Their attentive and polite service was a highlight.

Location

9.0

Conveniently located near Osaka Station and the airport bus station, the hotel made it easy to explore the city and beyond. The access to the subway was a definite plus.

Dining

8.0

The breakfast buffet was excellent, though the dining options could be more varied. I found the afternoon tea particularly nice with its exquisite selection.

Facilities

7.0

While I enjoyed the room service and amenities, the pool area felt less luxurious than expected. Overall, it had quality features, though some aspects need updating.

Eva

United Kingdom, December 2024

6.6/10

My stay at The Ritz-Carlton Osaka was truly nice. The really good service and luxurious rooms really stood out, although I found the dining options to be a little underwhelming compared to other Ritz properties I've visited. The location was quite convenient for exploring the city, making it easy to get around. Overall, I would definitely return.

Rooms

10.0

The room was luxurious and elegantly designed, with a fantastic view of Osaka's vibrant skyline. The cleanliness and comfort were perfect, and I appreciated the thoughtful turn-down service each evening.

Service

10.0

The service was excellent, with every staff member being genuinely kind and resolute in their assistance. The team made me feel at home during my entire stay, and they even arranged a taxi when I felt unwell.

Location

10.0

The location was fantastic, just a short walk from the Osaka Station and conveniently close to the underground for easy access to nearby cities like Kyoto.

Dining

7.0

While the dining experience was fine, I found the breakfast selection at Splendido to be limited for international taste preferences, especially in comparison to other Ritz locations I've enjoyed. The quality was decent but felt overpriced for what it delivered.

Facilities

8.0

The hotel offered great facilities including room service and housekeeping, which maintained my room impeccably. However, I wasn't wowed by the bar selection, which could use some enhancement.

Nancy

United Kingdom, November 2024

5.0/10

My stay at The Ritz-Carlton Osaka was a blend of luxury and warmth. The really good service made me feel welcomed, yet the room could have been more impressive. While the amenities were great, I found the air purifier a bit noisy at night, and some breakfast choices were limited. Overall, I appreciated the attention to detail and the staff's genuine willingness to help.

Rooms

8.0

I stayed in a spacious room on the 36th floor. It was clean and quiet, equipped with quality bathroom amenities. though I found the bed a bit firm and the air purifier was noisy during the night.

Service

9.0

The staff's professionalism stood out; they met my requests with enthusiasm and attended to my needs with genuine sincerity. but there was a moment when the service forgot to leave drinks in my room.

Location

9.0

The hotel's location is ideal for exploring Osaka, being just a short walk from the main stations. which made getting around the city incredibly easy.

Dining

8.0

Dining at the Michelin-starred French restaurant was a highlight. The dishes were exquisite. though I was slightly disappointed by the breakfast options, as oatmeal was not available.

Facilities

8.0

The facilities were well-appointed, including the spa and gym. However, I found the pool area could benefit from a more direct route from the changing rooms.

Victor

United Kingdom, October 2024

6.8/10

My stay at The Ritz-Carlton Osaka was fantastic overall. The staff went above and beyond to make me feel welcome, and the room offered stunning views of the city. However, I did notice some minor issues with soundproofing and the spa's access policy that could be improved. Despite these, the experience was nice, and I would definitely return.

Rooms

10.0

My room was spacious, clean, and well-maintained, making it so welcoming after a long day. I especially loved the luxurious corner room with a beautiful city view.

Service

10.0

The service was really good, with the staff showing genuine care for my needs. They went out of their way to make everything perfect, from arranging medical assistance to ensuring my dining experiences were good.

Location

9.0

The location was quite convenient, with public transportation nearby and easy access to shopping centers. However, I did find it a bit of a walk from the Umeda Subway station.

Dining

9.0

I had a lovely dining experience at the Cantonese restaurant, and the breakfast buffet provided a great variety of local and international dishes. The ambiance was pleasant, though I noted it could get crowded during peak seasons.

Facilities

8.0

The facilities were well-kept, and I appreciated the extensive options for room service and other amenities. However, I felt the additional charge for the spa should be included for hotel guests.

Justin

United Kingdom, October 2024

7.4/10

I had a good stay at The Ritz-Carlton Osaka, where the classic luxury and perfect service made me feel truly special. While I faced a bit of a challenge navigating from the train station initially, the warm welcome at reception more than made up for it. The club lounge, with its stunning city views and attentive staff, was a highlight for me, especially during afternoon tea. However, I did notice that the bed was a bit harder than I preferred, which affected my sleep.

Rooms

9.0

The room was lovely and very clean, offering a amazing view of Osaka from the 37th floor. Everything was well-appointed, although the bed was quite firm, which made it a little uncomfortable for my taste.

Service

9.0

The service was excellent, particularly at the Club Lounge where the staff was attentive and friendly. They truly seemed dedicated to enhancing my experience, although I did find the front desk slightly lacking when it came to restaurant recommendations.

Location

8.0

The hotel is conveniently located near Osaka Station, making it easy to explore the city and access public transport. However, I felt that the distance from the station to the hotel could be better marked for first-time visitors.

Dining

8.0

I enjoyed a mix of Western and Japanese cuisine during my stay, especially the delicious offerings in the Club Lounge. Afternoon tea was a tasty experience, though the breakfast options could cater better to international tastes.

Facilities

8.0

The hotel offers excellent facilities, including room service, housekeeping, and concierge services, although I wished for more efficient breakfast options to avoid queues at the buffet.